Leadership makes a huge difference - Assistant Branch Manager Mariner Finance Employee Review

4.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company, but they are way behind technology-wise & their SOP's have way too much grey areas that allow a lot of manual underwriting and too many opportunities for discrimination towards customers.

Cons

Leadership and management did not do well in positive reinforcement while I was there, and made it extremely difficult for other employees to improve when all you hear are what you are doing wrong day in and day out.

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Mariner Finance Response
2mo
Thank you for your feedback. We are sorry to hear that your experience did not meet expectations, as Mariner Finance is committed to maintaining a fair, respectful, and inclusive work environment for both employees and customers. We take concerns regarding leadership, consistency in processes, and customer treatment very seriously. Mariner Finance has established policies, training, and oversight in place to support fair and compliant lending practices, and we do not tolerate discrimination in any form. We also appreciate your recognition of the improvements being made, including updates to our systems and processes. If you have any additional information you’d like to share, we encourage you to please connect with us at contactus@marinerfinance.com .

Explore other reviews about Mariner Finance

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work yay

Cons

Nothing wrong with work place

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They will go above and beyond to get you approved for a loan.

Cons

The culture wasn’t the best, you’re also basically a bill collector, at an extreme level. Calling people 3x a day, even calling their job and potential relatives. Training wasn’t actually training, it was an hour a day. You’re at work for 8 hours but training was only 1 hour.

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