Pros
1. Frontline employees care about their work and clients
Cons
1. Very poor communication from the top 2. Pay is below market and there seems to always be an excuse for no pay raises 3. Much of the talent has been asked to leave or is too busy creating their resumes so they can leave 4. Company does not value technology 5. Workers are treated as a disposable commodity 6. Company sells motivation solutions and ironically employee morale here is horrible 7. It would be nice to talk to the decision makers here but I have been told they "work from their vacation homes in Florida and rarely come into the office" 8. Consistently employees are told "no more layoffs" yet they are never ending 9. Junior level employees are now expected to perform Sr. level duties without any training or compensation 10. Raises and promotions are unheard of here - instead you get excuse after excuse after excuse