Transition through troubled times - Registered Nurse (Rehabilitation) MedStar Health Employee Review

2.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Nurses at NRH get to know their patients well -- a benefit over many acute hospital settings, since patients typically spend two weeks or more in their rehab process. Patients are not as acutely distressed, so there is less "medical intensity" to their care. It's a small hospital, which (in the "old days" at least) allowed for healthy collaborative relationships to develop between staff members and between departments of the hospital. Patients are routinely pleased with the therapy they receive, through which they overcome serious disabilities and return successfully to near-normal self-sufficiency.

Cons

NRH is transitioning to a more streamlined management structure and is attempting to involve nurses more deeply in the care of their patients (by including nurses in team council meetings, for example). This laudable effort may lead to an improved work experience some day, but so far the transition itself has been badly bungled, and many people (including myself) have left. Like any sizable American healthcare institution, it suffers from the intrinsic dysfunction of entrenched political/business interests and the nursing profession itself. Today's nurses spend half of their time glued to the computer as data-entry clerks. Their primary responsibility is to serve the hospital legal team (so that it can be ever-ready to protect the institution from lawsuits). Regardless of their intentions, nursing managers are imprisoned in a web of regulations, protocols and practices that disallow pragmatic reality-based solutions. The nursing shortage and aging population guarantee inadequate staffing levels and dangerous conditions for the foreseeable future.

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5.0
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Pros

Everyone was kind and supportive

Cons

Sometimes the days seemed to drag on

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MedStar Health Response
22h
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive employment experience and enjoyed working with our team. It's great to know you felt supported in your role. We value your feedback and wish you all the best. - MedStar Health Community Manager
4.0
Jul 8, 2026
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Pros

Everyone works together, My team is amazing

Cons

In the beginning I had a rough start but then after while things got better. MY mangers did well with handling the situation at hand.

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MedStar Health Response
22h
Thank you for taking the time to share your thoughtful feedback. We're glad to hear that your experience improved over time and that you felt supported by your team and leaders. We also appreciate your suggestions regarding workflows, employee recognition, and professional growth opportunities, and we'll be sure to share them with the appropriate leaders. If you’re willing to share additional details about your experience, please fill out our anonymous associate feedback form: MedStarHealth.org/AssociateFeedback. Feedback like yours is invaluable as we continuously strive to create a supportive environment for our associates and provide the highest quality care for our patients. Thank you for being part of our team and for the compassionate service you provide every day. – MedStar Health Community Manager
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