Overworked, under appreciated, under paid - Certified Medical Assistant (CMA) MedStar Health Employee Review

Terrible communication among management and staff. The DC location is in charge of all the VA locations, and it causes a lot of problems. Huge lack of staff, way too much work for the pay. They cap salaries. They changed the job descriptions last year when they got bought out to be more vague and make it acceptable to blend job responsibilities without getting in trouble. A medical assistant is now also expected to do the job of prior auths, front desk, and administrative assistants. Everyone keeps quitting because they are so burnt out after a year or 2.