Sales Representative - Sales Representative Medical Guardian Employee Review

4.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

I been with the company since February and during the first month we had a good solid week of training to help prepare us for the sales floor. This was very essential and was beneficial especially since I had no prior sales experience on the floor. They really make sure you understand the material as well as the systems you will be selling to your clients. At first it seem overwhelming and you will be eager to get out on the floor. Keep in mind though sales can be like the weather, it can change on a dime and you will have good days and bad days. However the reward for sticking it out is awesome. The company as a whole is wonderful to work with and I truly appreciate the assistance the managers provide for us and the fact they have our backs if there is any issues. One thing that is also great about working at Medical Guardian are the various perks that come along with that as a easily accessible market area in the cafeteria as well as a place to store your lunch or dinner. As a sales rep there are many contests going on that allow you the opportunity to win gift cards to various places. The office is very clean and friendly and everyone is willing to provide assistance even sales reps who have been with the company for a good amount of time. This is very helpful for those who are first starting out as you do not have to worry about asking for advice from other reps, they will give you an honest response.

Cons

There are only a few downsides that I can think of. The first is not having any way for clients to leave you a voicemail. The other thing is that the company used to allow clients to reach out to you via your personal phone but it only takes one person to ruin that and it is no longer an option. This company is not work from home which would be nice to have but I can see the issues that it may cause and what the company would have to do. However when there is very bad weather such as snow the company will allow those who are working that day to work from home. One other issue and this can happen at any sales job, is the chance that other reps will steal your sale if you are not in the office. However that will happen to them and you may get the chance to make up for that. Though most of the Sales reps here will let you know and send you a message saying hey call this client back.

Explore other reviews about Medical Guardian

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I joined Medical Guardian after spending 17 years with the same company, so starting over in a new role was both exciting and a little intimidating. Looking back, it was one of the best decisions I've made. From day one, the support I received has been exceptional. The onboarding process was smooth, leadership is approachable and accessible, and there is a genuine culture of collaboration. In my many years in the workforce, I can honestly say I've never worked with a more supportive group of people. Everyone is willing to help, share knowledge, and work together. It's an environment where employees are respected, valued, and encouraged to grow. Most importantly, I enjoy coming to work each day and feel proud of the impact we're making. I don't typically write reviews, so when I do, it's because I stand behind what I'm saying. If you're looking for a company that is inclusive, supportive, mission-driven, and genuinely values its employees, Medical Guardian is a wonderful place to build a career.

Cons

I have not experienced any cons in my time here.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room was pretty well stocked when I was employed there.

Cons

Very stressful environment. Lack of training for all positions which was then further compounded upon by the implementation of a new system which backed up the workload by 2 weeks and management made the mandatory overtime call even though the system still wasn't running well most of the workday. Employees blamed for the issues of the new system by the warehouse manager and we were regularly told that messages had to through 4 people before any issues were addressed by the onsite IT team that was actively working to iron out issues. The quickest fixes were implemented when IT came out of the conference room to ask us directly what the problems were yet management wanted everyone to go through them even though it led to a massive waste of time.

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