Jul 16, 2019
Medisca Response
6yOUCH! Well, that hurts!
First, the positive - you are 100% right in that your co-workers are amazing. We are lucky to have such a terrific, hard-working and fun sales team!
As you well know, working in sales is a bit of a roller-coaster ride; the ups and downs are part of the game - when sales are great, everything's great. When sales are tough, things are a little harder. Can we do better at managing these peaks and troughs? Sure! As for increasing targets, that's normal practice and is a sign that the team (and therefore, the business) is doing well - perhaps it's in the communication of why they are changing that could be improved. We're on it!
I joined the organization mid-June in a newly created role of People and Growth Manager (which in itself demonstrates that Medisca is investing in its people and believes in the need to evolve and grow). My team and I have been working with various teams across the business, including Sales, to see what improvements we can make to processes, systems, structures and tools and what support we can provide to help everyone operate at their best. Change doesn't happen overnight, but I'm hoping the current team is starting to feel some improvements; our recent employee survey results seems to indicate so!
-Aimée