It's a shame what's going on at M1 - Branch Manager Members 1st Employee Review

2.0
May 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people, lots of growth, decent benefits. There are a lot of mentorship programs opportunities to help in the community.

Cons

In the last two years there has been unprecedented turnover in branch operations. Regional managers beat you up over numbers and goals. Focus is on sales, not people. When branch management questions an initiative or says something isn't working, we are called complainers and told not to give excuses. It's more like a Wall Street boiler room than the friendly credit union it started out as and had been for sixty years. Anyone over 30 with experience and empathy is jumping ship. Branches will never have the longevity of management that members are used to; they burn everyone out. People that have been here ten years or more are getting pushed out the door by inexperienced 25 year olds who could sell a dog off a meat wagon but can't see the forest for the trees.

Explore other reviews about Members 1st

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing community and family feel. Lots of promotion form within. Growth opportunities. Tuition help.

Cons

They focus hard to make sure people are never laid off, so HR is careful about how many people they hire, which is great, but also not great when your team needs more people but you can't get anymore people. Some people get away with doing the bare minimum yet still get promotions and praise.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours, insurance, holiday time off

Cons

Pay is horrible, price of living goes up but if you are at the top of your scale you don’t get raises

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