Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing community and family feel. Lots of promotion form within. Growth opportunities. Tuition help.

Cons

They focus hard to make sure people are never laid off, so HR is careful about how many people they hire, which is great, but also not great when your team needs more people but you can't get anymore people. Some people get away with doing the bare minimum yet still get promotions and praise.

3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

Cons

Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

Viewing 1 - 3 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.