Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Members 1st?

58% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 19 reviews)); "Great place to work and good benefits" ((in 17 reviews)); "good money, benefits, some cool coworkers" ((in 5 reviews)); "Great values and culture" ((in 5 reviews)); "This is a fairly stable growing company with a good retirement plan." ((in 3 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Management was catty and super gossipy." ((in 6 reviews)); "Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "this place drains you, work life balance in a branch is awful." ((in 3 reviews)); "Members 1st = Business 1st Long hours, inconsistent training and no real direction given." ((in 3 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

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Members 1st

Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.4

Work/Life balance

3.1

Senior management

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

2.0

May 11, 2026

Great benefits overshadowed by toxic management practices

Home equity processor

Recommend

CEO approval

Business Outlook

Pros

401k match, benefits, gym and outdoor lunch area

Cons

Consistent bullying tactics from entitled supervisors and management. Unclear and unwritten process and procedures at department level. Truly a huge disappointment.

4.0

Jan 16, 2026

Good place tonwork

Indirect lending specialist

Recommend

CEO approval

Business Outlook

Pros

For entry level - great place to work.

Cons

Pto accrual is not a lot.

4.0

Dec 22, 2025

Good company overall

Manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Good growth opportunity.

Cons

Very growth focused. Very goal oriented

Members 1st Response

3mo

Thank you for taking the time to share your experience at Members 1st. We are glad to hear you valued our benefits and saw opportunities for growth during your time with us. We also appreciate your honest perspective around our strong focus on goals and growth. As a credit union, we work hard to balance high standards and continuous improvement with care for our associates and members. Our goal driven approach is intended to create opportunity, strengthen our organization, and ensure we can continue serving our members well, while supporting associates in their professional development. We are grateful for your contributions and wish you continued success in your career. Thank you for being part of Members 1st.

Viewing 4 - 6 of 148 Reviews

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