Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Members 1st?

58% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 19 reviews)); "Great place to work and good benefits" ((in 17 reviews)); "good money, benefits, some cool coworkers" ((in 5 reviews)); "Great values and culture" ((in 5 reviews)); "This is a fairly stable growing company with a good retirement plan." ((in 3 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Management was catty and super gossipy." ((in 6 reviews)); "Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "this place drains you, work life balance in a branch is awful." ((in 3 reviews)); "Members 1st = Business 1st Long hours, inconsistent training and no real direction given." ((in 3 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.4

Work/Life balance

3.1

Senior management

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

5.0

May 1, 2025

Great place to work

Legal assistant

Recommend

CEO approval

Business Outlook

Pros

Nice office, hybrid schedule, annual bonuses

Cons

I did not experience cons

Members 1st Response

1y

Thanks for the fantastic 5-star review! We’re so glad to hear you enjoyed your time as a Legal Assistant at Members 1st Federal Credit Union. It’s awesome that you loved the office, hybrid schedule, and annual bonuses—those are some of the things we strive to get right for our team! We’re thrilled you didn’t run into any cons during your time here. We wish you all the best in your next chapter. The Members 1st Team

1.0

Apr 2, 2025

They suck

Msr ii

Recommend

CEO approval

Business Outlook

Pros

No pros to working there

Cons

Worst company. Treat people like garbage

Members 1st Response

1y

We’re deeply sorry to hear about your experience. Your feedback is valuable, and we regret that your time with us was not positive. We are committed to fostering a respectful and supportive workplace and take your concerns very seriously. If you’re comfortable, we’d greatly appreciate the opportunity to discuss your experience further. Please feel free to contact us at 717-458-6934 to share more details confidentially. We wish you the best in your future endeavors. The Members 1st Team

5.0

Dec 6, 2024

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, good place to work for overall. Good benefits

Cons

Lower pay levels than most banks

Members 1st Response

1y

Thank you for your positive review and for sharing your experience at Members 1st! We’re delighted to hear that you appreciate our culture and benefits, and find it a great place to work overall. We appreciate your feedback regarding pay, and we’re committed to regularly reviewing our compensation to remain competitive in the industry. If you’d like to discuss this or share additional insights, kindly reach out to us at 717-458-6934 to discuss further. We value your input and are grateful to have you on our team! The Members 1st Team

Viewing 13 - 15 of 148 Reviews

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