Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
1.0
Oct 24, 2024

no qualified leaders

Recommend
CEO approval
Business Outlook

Pros

money location area heat time off

Cons

a very fortunate market that allows them to be backward

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Members 1st Response
1y
Thank you for sharing your thoughts about your time at Members 1st. We’re truly sorry to hear that your experience, particularly with leadership, wasn’t what you hoped for. Your feedback means a lot to us, and we’re dedicated to creating a workplace with supportive and effective leaders. We’ve taken note of your comments about the market and your suggestion for management, If you’re comfortable sharing more, please feel free to call us at 717-458-6934 for a private conversation. We value your perspective and wish you all the best moving forward. The Members 1st Team
5.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Members first fosters an environment that is extremely inclusive and always has open dialogue regardless of status.

Cons

There are so many amazing people that work with the company, it's always constant competition for promotions.

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Members 1st Response
1y
Thank you for your review! We’re thrilled to hear that you’ve experienced our inclusive environment and open dialogue at Members 1st. It’s fantastic to know you feel valued and supported in your role as a MSR II. We understand that our talented team creates a competitive landscape for promotions, and we’re committed to providing growth opportunities for all our amazing employees. Your feedback inspires us to keep fostering a positive and dynamic workplace—thank you for being part of our Members 1st faM1ly!
4.0
Sep 29, 2024

Fun

Recommend
CEO approval
Business Outlook

Pros

Good perks from the company

Cons

Very stressful work, had to start taking anxiety meds which is common among those that work here

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Members 1st Response
1y
Thank you for taking the time to share your experience as an MSR II at Members 1st. We’re glad to hear you appreciate the perks we offer, and we’re always encouraged to know our benefits are making a positive impact. That said, we’re truly sorry to hear that your role has felt so stressful, and we take your feedback seriously. While we recognize that some roles can be demanding, no one should feel that stress is unmanageable or unsupported. We’re committed to continuously improving our associate experience and creating a healthier, more balanced work environment. Your comments will be shared with our leadership and HR teams as part of those ongoing efforts. If you haven’t already, we encourage you to speak with your leader or connect with Human Resources—we want to support you in every way we can. Thank you again for your honesty and for being part of the Members 1st team.
Viewing 16 - 18 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.