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      Company Culture - Member Service Representative II Members 1st Employee Review

      5.0
      Oct 16, 2024
      Member service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Members first fosters an environment that is extremely inclusive and always has open dialogue regardless of status.

      Cons

      There are so many amazing people that work with the company, it's always constant competition for promotions.

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      Members 1st Response
      1y
      Thank you for your review! We’re thrilled to hear that you’ve experienced our inclusive environment and open dialogue at Members 1st. It’s fantastic to know you feel valued and supported in your role as a MSR II. We understand that our talented team creates a competitive landscape for promotions, and we’re committed to providing growth opportunities for all our amazing employees. Your feedback inspires us to keep fostering a positive and dynamic workplace—thank you for being part of our Members 1st faM1ly!

      Explore other reviews about Members 1st

      5.0
      Jun 8, 2026
      Loan servicing representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing community and family feel. Lots of promotion form within. Growth opportunities. Tuition help.

      Cons

      They focus hard to make sure people are never laid off, so HR is careful about how many people they hire, which is great, but also not great when your team needs more people but you can't get anymore people. Some people get away with doing the bare minimum yet still get promotions and praise.

      2.0
      Jun 26, 2026
      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours, insurance, holiday time off

      Cons

      Pay is horrible, price of living goes up but if you are at the top of your scale you don’t get raises

      1
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