Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Members 1st?

53% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 20 reviews)); "Great place to work and good benefits" ((in 17 reviews)); "Career growth, Benefits, Care about employees" ((in 6 reviews)); "Loved the job lots of great people to work with" ((in 5 reviews)); "Everyone is great and willing to help out when needed." ((in 4 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "No work life balance." ((in 4 reviews)); "Members 1st = Business 1st Long hours, inconsistent training and no real direction given." ((in 4 reviews)); "Management was catty and super gossipy." ((in 4 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

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Members 1st

Members 1st reviews

3.5

53% would recommend to a friend

(52 total reviews)

Michael Wilson

58% approve of CEO

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

52 reviews

Reviews about "Compensation"

Return to all reviews

5.0

May 31, 2023

Good company to work for

It manager

Recommend

CEO approval

Business Outlook

Pros

Good pay structure. Room for advancement. Good leadership

Cons

Striving to catch up to changes in remote work. Do offer full time remote for many positions, however.

4.0

May 8, 2023

Enjoyed my experience but burnt out.

Member service representative ii

Recommend

CEO approval

Business Outlook

Pros

Members 1st is a fantastic company. Great opportunities to advance in any role you start in, great morals, and benefits. Company has been great to their employees throughout the year with giving bonuses and increasing commissions on products.

Cons

Branches get burnt out quickly with the amount of responsibility handed over with lack of support provided by the behind the scenes team. Hard to keep the branches fully staffed at all times and lack of floats to provide coverage.

2.0

Apr 5, 2023

Good luck

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Bonuses Raises Coworkers The new building is nice

Cons

A lot of gaslighting and mental abuse. Members are treated better than the actual employees who suffer mental abuse from said members on a daily.

Viewing 13 - 15 of 52 Reviews

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Jobs at Members 1st

Cash Management Sales Officer

Universal Member Service Representative