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      Best place to work hands down - Member Service Representative II Members 1st Employee Review

      5.0
      Aug 7, 2021
      Member service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work week. Great culture and mission. They are 100% hitting their mission statement. Very member, community, and employee oriented. Great pto plans, great people to work with. Extensive training. Lots of opportunity for growth. Management meets with you monthly to discuss growth and concerns. If you’re homiest with them about where you want to be in the company they will get you ready to grow in the company. Definitely feels like a family

      Cons

      very Little to no cons would completely recommend this place. Only reason I left was because I was moving out of their membership base. Best decision you’d make is working here

      Explore other reviews about Members 1st

      5.0
      Jun 8, 2026
      Loan servicing representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing community and family feel. Lots of promotion form within. Growth opportunities. Tuition help.

      Cons

      They focus hard to make sure people are never laid off, so HR is careful about how many people they hire, which is great, but also not great when your team needs more people but you can't get anymore people. Some people get away with doing the bare minimum yet still get promotions and praise.

      2.0
      Jun 26, 2026
      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours, insurance, holiday time off

      Cons

      Pay is horrible, price of living goes up but if you are at the top of your scale you don’t get raises

      1
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