3.0
Mar 5, 2023
Former employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Nice work/life balance, good pay, incentives, bonuses
Cons
When I was there all that mattered were the numbers, not the quality of calls. Also had a ranking system where people would would be in top of the list for being in adherence when the way people got there was not taking breaks and entering fake referrals just so that one could be the top of the list to get the highest incentive payout. Management knew this was happening but did nothing to change or stop it from happening.