Pros
The positive aspects of this job are few and far between. However, if you want to make a difference in the lives of people who struggle with mental illness it is a great platform. It also is pretty flexible as far as the hours go and you can arrange (depending on supervisor) you schedule to fit your needs--especially if you are in graduate school as almost all of the case managers are. Reimbursement at $0.40 a mile for travel.
Cons
Upper management does their best to discourage the formation of a strong Union despite everyone being a member. The union in bucks county is much stronger and the case managers there start at 18.21 and hour so that 3 dollar difference does add up especially as there is no overtime and only a 37.5 hour week. Base pay is around 820.00$ every two weeks which does not cut it for people with student loan debt. Performance based on productivity which relies on people with mental health issues being consistent. If your schedule gets messed up due to a client canceling it can be very difficult to recover. Essentially they require 4.5 hours a day doing something directly with or for your clients. You can not bill for travel and the software used for writing your "progress notes" has a habit of crashing.