Good Benefits, Solid Company Culture, Stressful WOrk - Claims Investigator Mercer Transportation Employee Review

High paying and steady loads. Helpful staff.

East coast based company so most of the freight is in the east

People Support Pay Benefits Work From home on occasion

Changes to bonus, made it almost impossible to reach, this effected pay significantly. From hitting bonuses each month to hardly very rarely reaching. Drivers & Agents complaints effected you as a person. There word against yours always and caused burn out always getting questioned and defending why choices were made. From free hour lunch, changed to working lunches with drivers.