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Mercer Transportation

Engaged Employer

Mercer is nothing but smoke and mirrors - Owner Operator Mercer Transportation Employee Review

1.0
Nov 5, 2015
Recommend
CEO approval
Business Outlook

Pros

There really are no pros when a company is dishonest and nothing but smoke and mirrors. One pro was that lovely staff member who was honest enough to take me to the side and tell me the inside or truth as to what was really going on and why I and others were having to beg for loads.

Cons

I am writing this review so that other unsuspecting O/Os don't get fooled. I apologize to my family because Mercer nearly cost me everything. Mercer is filled with cheap loads, dishonest coordinators, lots of deadheading and sitting for days at a time and favoritism. For those of you who own your truck and are not leasing to own a truck through Quality at Mercer, you are last to receive loads and if you get a load here and there, they pay practically nothing, certainly not enough to cover fuel and expenses or support your family. Quality trucks get all the favortism and are first in line. Last week, 37 O/Os resigned, and their used trailers are in the lot sitting. Knowing the truth, I too have now resigned. I constantly found myself pleading for loads, only to be told that there were none and I would have to sit AGAIN. Whatever you do, boycott Mercer and don't be a victim. There are plenty of other companies, and right now, you, the O/O are in demand due to a shortage in drivers. Know your worth!

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Mercer Transportation Response
10y
While we agree that Mercer may not be a good fit for everyone we have a track record of making Owner Operators successful, year after year, for nearly 40 years now; Long before there was ever a truck leasing option. It is unfortunate that not everyone succeeds, but it is a fact that Mercer Owner operators consistently do. Deepest regrets for your bad experience, best of luck in the future.

Explore other reviews about Mercer Transportation

5.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

High paying and steady loads. Helpful staff.

Cons

East coast based company so most of the freight is in the east

3.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

People Support Pay Benefits Work From home on occasion

Cons

Changes to bonus, made it almost impossible to reach, this effected pay significantly. From hitting bonuses each month to hardly very rarely reaching. Drivers & Agents complaints effected you as a person. There word against yours always and caused burn out always getting questioned and defending why choices were made. From free hour lunch, changed to working lunches with drivers.

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