Pros
Coworker Endless supply of coffee
Cons
Working for Metro One has been one of the most frustrating and disappointing experiences of my career. The company has gone completely downhill — poor management, no communication, and zero accountability from leadership. They recently stopped offering bereavement pay, meaning if you lose a family member and don’t have sick time, you’ll either miss a paycheck or risk your job. Even worse, there was no memo, no email, and no official notice about this change — same with the removal or reduction of sick time. Employees just found out after the fact. It’s disrespectful and completely unprofessional. The Tempe, AZ operations management team is unorganized, unresponsive, and ignores serious issues like harassment and favoritism. Complaints are constantly brushed aside, and HR does nothing to protect employees. Raises are promised in contracts but never honored, no matter how long you’ve worked there. Employees are forced to work 14–18 hour shifts due to short staffing, while management refuses to step in or help.