Great company with your best interests at heart - Field Service Engineer Metrohm USA Employee Review

- Getting to work alongside good people who care about doing what's right for all stakeholders, internal and external. - Working in a clean and comfortable environment with nice amenities like the espresso machine and large personal workstations. - Management has been truly empathetic and open to suggestions and letting me branch out into other areas of work especially management of the production floor. - Cross-functional collaboration has so far been effective and I have been included without having to advocate for myself (not feeling silo-ed). - The culture is amazing for work/life balance and management seems highly accommodating to lifestyle and neurodivergency. A great place for shy people like myself to feel comfortable. This is the best job and best job environment I have of all my previous jobs and internships. I came from a tech/corporate remote-to-hybrid consulting environment and I much prefer this style of in-person work. I cannot heap enough praise onto production floor management and staff at the Plainsboro location.

- Procedures, process flows, and data have been disorganized. I see this more as a challenge where I can make improvements, but it can be frustrating at times. - I have basically no exposure to upper management and haven't been at the company long so I cant comment on their effectiveness or decision-making outcomes yet.

Good pay. Job security. There is no down time. Knowledgable friendly coworkers. Very capable company that can fulfill a customers needs that believes in great customer service. Covid didn’t affect us. We were out there from the beginning, through it all.

Upper management is elitist,unreachable, and doesn’t listen to its employees. This company will set high goals. When you reach them, the thanks that you get is a new goal next year with a higher percentage increase than everyone else. They want more more more and say “sorry its out of our control. The office in Switzerland sets the goal and we have to divide it up so the goal can be reached” . High productivity is rewarded with a lot more work. When you are covering a territory for this company, it is yours. Get it done. That is the only option. After years and years of working myself to the bone and my personal life suffering because of it, I couldn’t take it anymore. Burned out, recieved psychiatric care.