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      Metrohm USA

      Part of Metrohm

      Engaged Employer

      Metrohm USA reviews

      4.0

      70% would recommend to a friend

      (51 total reviews)

      Edward Colihan

      81% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      Metrohm USA has an employee rating of 4.0 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metrohm USA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      51 reviews
      2.0
      Mar 2, 2015

      Went from a dream job to a train wreck.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were great. Ion-analysis technology was very good and robust. Wonderful set of customers.

      Cons

      The arrogance of the upper management team is unbelievable. Micromanagement and silo culture. Each department has its own agenda despite overarching goals. No work/life balance. Upper management team for the most part is a group of "Good old boys" who do not have any experience outside of Metrohm and it shows. Any input garnered from prior experience is dismissed out of hand. Not stomach for major decisions. Important sales or management tactics are decided on at the last minute and changed regularly. No vision for the future.

      1.0
      Jan 2, 2018

      Employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started out looking like a good job, then you actually got to see what was going on in the background. All downhill from there. I did meet a couple decent people there

      Cons

      A new building won’t help the fact that management sucks. All driven by the Buck, management only cares for their own paychecks.

      3.0
      Oct 8, 2014

      One of the worst jobs of my 35 years in technical sales.

      Analytical systems sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products, well known in the industry, Tech Support really trying to support field sales and customers.

      Cons

      Technical training is essential due to the complexity of the automated chemistry systems but VERY little training is given to the field sales reps. It is learn on the job, sink-or-swim. Responsibilities are on overload including manning shows, sales meetings, travel, quoting complex systems, data entry on customer info, installations, user training, and on-site service. Parts are often missing, wrong parts are sent to rep, and lack of support from Area Managers. It is a big blame game by Management. They ignore their own short comings.

      Viewing 1 - 3 of 51 Reviews
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      ReviewsMetrohm USA reviews

      Glassdoor has 52 Metrohm USA reviews submitted anonymously by Metrohm USA employees. Read employee reviews and ratings on Glassdoor to decide if Metrohm USA is right for you.