Amazing culture & growth opportunities - Strategic Customer Success Manager Miro Employee Review

5.0
Apr 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- Amazing culture - very open and empathetic team in the CS org - Fast growth - tons of opportunities for career advancement! - Really fun and dynamic product to work with - our customers love the product :)

Cons

- Lacking in processes - the CS org is still rather immature and needs more structure around processes like escalations and feature request management - Honestly the pros far outweigh the cons in my opinion!

Explore other reviews about Miro

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers love the product and good benefits

Cons

Learning the product and its new add ons takes time to understand

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good company culture, nice office space, flexible time off

Cons

lack of directions product is always changing weak leadership employee compensation is changing- more expectations and making it harder for us to make money

See reviews by: Helpful|Rating|Date|All