Good culture... - Customer Service Specialist Miro Employee Review

1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- Joined Miro with handful happiness and joy. The onboarding was amazing - I’ve never had such an excellent welcome experience. - Training was fair. Mainly done by senior colleague. - The team is amazing. Always cheerful and supportive.

Cons

However, for some reason, I feel the management is not as good as our impressive team work. I feel they always try to control us by fear. Not sure if it’s their intention. The company management looks happy to spend money for several overseas meetings/events - however they are rather reluctant to investment the money for other important things (eg. hire more people to have enough resources, trainings, promotions). Now micromanagement started getting worse. I feel now we are just a head count for them. I don't think they trust us.

avatar
Miro Response
3y
Hello! First of all, thank you for the kind words. We are so happy you have enjoyed your welcome to Miro and that you love your team - we are proud of the culture we have built so far. We also greatly appreciate your feedback on how we can get better as a company, which is something we are working towards each day. We are proactively looking at how we can all spend more wisely and efficiently, while putting the needs and priorities of the business at the forefront of all we do. We believe that this shift in our mindset and our ability to adapt to the changing economic environment will set us up for future success. Kind regards, The Miro team

Explore other reviews about Miro

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers love the product and good benefits

Cons

Learning the product and its new add ons takes time to understand

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good company culture, nice office space, flexible time off

Cons

lack of directions product is always changing weak leadership employee compensation is changing- more expectations and making it harder for us to make money

See reviews by: Helpful|Rating|Date|All