Rudderless Ship - Enterprise Account Manager Miro Employee Review

1.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Product is pretty solid - Easy to use and quickly demo basic things to customers

Cons

- Core messaging and positioning changes every quarter - Entire market is commoditized, every deal comes down to price - No playbook beyond PLG sales - Product is too generalized - falling behind competitors like Figma and Lucid - It is hard to tell the value story...COVID drove the growth of this company and we had tons of quick wins, however we skipped so many discovery steps and now with these customers up for renewal, we do not have a value story to back up the price - There is absolutely zero career path for sales beyond attrition - Internal promotions/opportunities are not handled with transparency - CEO is totally absent - Constant contradictions - big push to value sell, but now the only other product to sell is security? Where is the line of business value in that?

avatar
Miro Response
2y
Hi there, Thank you for taking the time to share your experience of working at Miro. We're glad to hear that you like the product, and we appreciate your dedication to delivering quality demos to our customers. We acknowledge your concerns regarding the frequency of changes in our core messaging and positioning. The past year has indeed been marked by rapid shifts in market conditions, necessitating agile responses from our team. We’re continuously evaluating our approach to stay competitive and deliver unique value to our customers. While we strive to make the best decisions, we don't always get it right, and we recognize the need to continue iterating. In response to your growth opportunity concerns, we'd like to emphasize that last year's data shows nearly 200 members of our GTM team successfully moved into different roles across the organization. We understand that growth extends beyond just moving up vertically and are dedicated to offering varied opportunities for professional development and career advancement. We appreciate your willingness to share, and we're here to listen and make things better for you and everyone at Miro. Adam Carr - Head of Global Sales

Explore other reviews about Miro

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers love the product and good benefits

Cons

Learning the product and its new add ons takes time to understand

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good company culture, nice office space, flexible time off

Cons

lack of directions product is always changing weak leadership employee compensation is changing- more expectations and making it harder for us to make money

See reviews by: Helpful|Rating|Date|All