This used to be a great company - Anonymous employee Miro Employee Review

3.0
Apr 29, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The product is great, fun, easy-to-use, and fun to sell. - The offices are awesome with great benefits, snacks, drinks, coffee bar (and barista), and lots of collaborative workspace. - The culture is collaborative, but to a fault (see cons) - Colleagues are kind, friendly, and wiling to help each other out. Everyone is brilliant, but not egocentric.

Cons

- Poor leadership. C-level execs are woefully disjointed. - There are too many meetings for the sake of meetings. Leadership wants to appear impactful but are really just adding needless work when people are already swamped. Too many customer-facing calls needlessly involve multiple managers who don't add value. It makes it seem as if IC's can't be trusted and leaders are looking for reasons to pat themselves on the back. - When there's a problem heads will roll and individuals are sacrificed and replaced when the organization should really step back to identify, strategize, and actually address the root cause. The environment just feels desperate. - The culture is broken. People are burnt out and disengaged. Feedback is recognized but not actioned. Leadership is cliquey. - Most of the people management positions have no idea what they are doing and only got in those positions by being in the right place (hyper-growth start up) at the right time (pandemic). With the market shifting, the company mainly only hires from competitors to acquire inside knowledge instead of recognizing existing talent. - Not very remote-friendly. If you are in one of the [office] hubs, you're expected to be in the office 2x/week although executives never show up. If you're fully remote you are a second-class citizen and will have less recognition and growth opportunity. If you're an executive, no matter where you are, somehow none of this seems to apply. - Constant restructuring and too much pivoting on strategies. More than your average tech company of this size.

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Miro Response
1y
Hi there, Thank you for taking the time to share your experience with us. We appreciate your feedback, as it allows us to identify areas where we can make necessary improvements. As an organization, we've reached significant milestones and achieved numerous successes throughout our journey. Our commitment to our mission and creating a lasting impact in the market remains strong, and we know that to be successful in both, we need to transform—responding to the needs of our customers, the evolving technological landscape, and Mironeers. However, transformation is rarely an easy pursuit and often feels messy. We know that there have been changes in both structures and priorities, but we’re moving into a new era with a clear direction and vision. We'll need to work through this transformation by applying the Miro Mindset, leaning into our shared Values and Miro Behaviors and working to refine our culture and ways of working for the next chapter of our journey. Thank you again for your feedback, and we hope you stay with us as we move forward on this exciting journey. Ben Craig - Chief of Staff

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Pros

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Cons

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3.0
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Pros

good company culture, nice office space, flexible time off

Cons

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