Valuable learning opportunities, but poor pay and management - Pharmacy Technician Mixlab Employee Review

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Definitely will learn all the roles here

Cons

Pay versus responsibilities, management, company policies

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Mixlab Response
3d
Thank you for taking the time to share your feedback and for recognizing the valuable learning opportunities available at Mixlab. We're proud that many of our pharmacy team members gain broad experience across multiple areas of the business, helping them build strong skills and advance their careers. We also appreciate your candid comments regarding compensation, management, and company policies. We understand these areas have a significant impact on the employee experience. We regularly benchmark our compensation against market data to help ensure we remain competitive while continuing to evaluate our pay practices as the company grows. We also remain committed to investing in our leaders, refining our processes, and listening to employee feedback so we can continue building a positive and supportive workplace. We appreciate the time you spent with Mixlab and wish you the very best in your future career.

Explore other reviews about Mixlab

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Small company that is growing and very successful. Each employee can have influence and be impactful. Great work life balance with leadership support, both professionally and personally. Every day you get to help care for pet patients.

Cons

As a small company, everything you do (and don’t do) is transparent. Fast growth of the company means a lot of changes and adjustments. Some thrive in this environment, others do not. It’s retail pharmacy, so it can be tough sometimes.

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Mixlab Response
3d
Thank you for taking the time to share your experience and for being part of the Mixlab team for more than five years. Hearing from long-tenured employees is especially meaningful to us. We're thrilled to hear that you've found Mixlab to be a place where employees can make a real impact, maintain a healthy work-life balance, and feel supported by leadership both professionally and personally. Our mission of helping pets live healthier, happier lives is at the heart of everything we do, and it's wonderful to know that resonates with you. We also appreciate your thoughtful perspective on the realities of working at a growing company. Growth brings exciting opportunities, but it also requires adaptability and a willingness to embrace change. While that environment isn't the right fit for everyone, we're proud to foster a culture where collaboration, transparency, and continuous improvement help our teams succeed. Thank you again for your dedication, your contributions, and for helping us continue to grow. We're grateful to have you on the Mixlab team!
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team. I enjoyed working with the others there. Great team atmosphere

Cons

Management conducted several rounds of unexpected layoffs while simultaneously holding hiring events, which created uncertainty and hurt employee morale. Compensation did not feel adequate given the workload and expectations of the role. The culture was very cliquish, and favoritism appeared to influence opportunities and treatment of employees. Additionally, employees who expressed differing opinions or challenged leadership decisions often seemed to be targeted and were later terminated, creating an environment where people felt uncomfortable speaking openly.

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Mixlab Response
3d
Thank you for taking the time to share your experience and for recognizing the strong team atmosphere and your colleagues. We're glad those relationships made a positive impact during your time at Mixlab. We also appreciate your candid feedback. Like many other companies during the economic downturn of 2022, we unfortunately needed to conduct two rounds of layoffs. This is something we never take lightly and only as a last resort. We're grateful that Mixlab has experienced significant growth since then, allowing us to continue expanding our team to meet the needs of our customers. We understand how difficult those decisions can be for those affected and for the broader team. Creating a workplace where employees feel heard, respected, and supported is incredibly important to us. While we don't believe favoritism or retaliation reflect our values, we recognize that perception matters, and feedback like yours helps us continue evaluating how we communicate, lead, and build trust across the organization. Regarding compensation, we regularly benchmark our pay against the market to help ensure we remain competitive while also continuing to invest in our people through growth opportunities and benefits. We know there is always room to improve, and we appreciate you sharing your perspective. We sincerely thank you for your contributions during your time with Mixlab and wish you all the best in your future endeavors.
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