4.0
Sep 9, 2015
Current employee, more than 3 years
Calabasas, CA
Recommend
CEO approval
Business Outlook
Pros
I work in the Customer Success dept and I genuinely respect the people I work with and report to. I have been at this company for over 2 1/2 years and I feel valued and heard. That attitude extends to our customers. We respect the people we serve and do what we can to help them meet their goals. We also listen to them and make changes to the service and product accordingly.
Cons
It is sometimes hard to work at a startup. Focus can be on building the sales team and securing new revenue rather than building the support team and making sure we can realistically support all our customers. Luckily things are changing on that front here!