Working for people who care matters to me - Senior Customer Success Manager MobileCause Employee Review

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I work in the Customer Success dept and I genuinely respect the people I work with and report to. I have been at this company for over 2 1/2 years and I feel valued and heard. That attitude extends to our customers. We respect the people we serve and do what we can to help them meet their goals. We also listen to them and make changes to the service and product accordingly.

Cons

It is sometimes hard to work at a startup. Focus can be on building the sales team and securing new revenue rather than building the support team and making sure we can realistically support all our customers. Luckily things are changing on that front here!

Explore other reviews about MobileCause

5.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Just got acquired by Community Brands. Looking forward to learning more

Cons

We have to see if there will be any

4.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool office with lots of snacks and perks!

Cons

Was still a start up at the time

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