1.0
Dec 6, 2023
Former employee, more than 1 year
Long Beach, CA
Recommend
CEO approval
Business Outlook
Pros
Talking with the members and hearing their appreciation of someone listening to them and offering teaching and other resources available to them. My co workers were all very supportive and we worked like a team. Work life balance.
Cons
Outrageous monthly case load, expected assignment completion timeframe is unrealistic. Management bullying and being defensive at employee responses. No 90 day or 6 month raise, yearly raise or cost of living raise. Constantly changing processes, and trying to remain aware of the changes is extremely confusing. Everyone is literally just a number, upper management has no sense of the magnitude layoffs will add to the team’s responsibilities.