Great Customer Service Team - Customer Service Representative Mor Furniture Employee Review

2.0
Jun 9, 2019
Recommend
CEO approval
Business Outlook

Pros

The training in the customer service department was great, and the team is very cohesive, communication and transparency encouraged amongst management and staff.

Cons

The corporate level is on a completely different level. One hand never knows what the other hand is doing, management is not communicative, offers no guidance to their employees, and treats their people like disposable commodities.

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Mor Furniture Response
3y
Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your input seriously when shaping company policy. We never want our employees to feel overworked, and pride ourselves on the positive feedback we get from our employees on work life balance. Please don’t hesitate to reach out to HR with specific information or suggestions on how we could improve.

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5.0
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CEO approval
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Pros

Great coworkers and managers who support you

Cons

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3.0
Jun 29, 2026
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Recommend
CEO approval
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Pros

Met some cool people and became friends with them outside of work

Cons

Management didnt listen to real issues and getting a raise was difficult even trying to leave early to make a doctor appt was difficult. They prefered for you to make doc appt during the weekend but we were open 7 days a week and I worked on the weekends.

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