Let Down! - Customer Success Manager Myriad Genetics Employee Review

2.0
Jun 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO and Benefits plus WFH

Cons

Very bad structure company doesn’t keep promises and ended up laying off people when they promise they will invest in their employees. CSM role was not understood by the whole company and was not trained properly. Sales team was clueless as to how to utilize our role as a CSM and how we can help them increase volume.

avatar
Myriad Genetics Response
3y
Thank-you for sharing your personal experience and feedback.

Explore other reviews about Myriad Genetics

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I love the culture here!!

Cons

I honestly don’t have any

avatar
Myriad Genetics Response
1mo
We appreciate your feedback and insight. Thanks for taking the time to write.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Really strong work from home culture, most the people are pretty nice and easy to get along with.

Cons

A couple of really loud corporate types cause problems for everybody else. It's not clear at all that leadership has Any idea what they're doing and stock prices are plummeting and layoffs continue. Too many people think they're the CEO

See reviews by: Helpful|Rating|Date|All