Good company, needs lots of work - Supply Clerk Navy Exchange Employee Review

2.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are great - perhaps some of the best in the work force. Employees can shop at NEXCOM if they are civilian - meaning if they don't have a military ID (retired/active/reserved or military dependent ID.) Doesn't "shut-down" when the government does, as they are NAF and get nothing from Navy/US Government.

Cons

NFs are not paid as much as NA/NS ranks. Doesn't understand their customers anymore. HQ does not listen to the "lower" management They are not modernized - despite saying they are. Their hardware and software used in DCs and in stores is outdated. Can't compete with Wal-Mart, Amazon, and Target. Especially online. No real room for advancement. All of HR information is only accessible via work computers - can't access outside of work. HR is a revolving door in my region.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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