Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (104) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 86 reviews)); "Great people and always busy." ((in 37 reviews)); "Good work environment and people" ((in 15 reviews)); "They have a good work/life balance" ((in 12 reviews)); "Good benefits and job security" ((in 12 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 85 reviews)); "poor management and very hot" ((in 49 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "5) Favoritism again." ((in 13 reviews)); "Low salary and not very beneficial if you want to achieve a high position in your career." ((in 10 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Groton , Newport , Lemoore Nas , Santa Rita , Patuxent River , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

Navy Exchange reviews

3.3

57% would recommend to a friend

(665 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (665 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

665 reviews

2.0

Jul 8, 2026

Great benefits, but poor management ruins the environment

Cusomer service representative

Recommend

CEO approval

Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

3.0

Jul 8, 2026

Decent benefits, but frustrating management decisions

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Some benefits were alright for the area

Cons

Management can be a pain to deal with and some decisions don't make any sense.

4.0

May 17, 2026

Great PTO and hours, but staffing issues persist

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Generous PTO and 401k company match. Great working hours.

Cons

Minimal raise with APR, constantly short staffed, favoritism.

Viewing 1 - 3 of 665 Reviews

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Jobs at Navy Exchange

Navy Exchange

Navy Exchange reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great benefits, but poor management ruins the environment

Decent benefits, but frustrating management decisions

Great PTO and hours, but staffing issues persist

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Jobs at Navy Exchange