Great PTO and hours, but staffing issues persist - Customer Service Supervisor Navy Exchange Employee Review

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and 401k company match. Great working hours.

Cons

Minimal raise with APR, constantly short staffed, favoritism.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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