Stressful - Sales Associate Navy Exchange Employee Review

3.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

- The employees themselves are absolutely amazing. - Benefits - Team work The employees themselves are great people to work with; as well as some of the managers. Meeting new people and making our customers smile mean everything to some of us. We look forward to caring and helping as many customers as we can.

Cons

-Some Managers and Supervisors - Lack of people - Communication issues - Racism amongst some employees There needs to be a line drawn between managers. Some managers tend to overstep and it ends up making things worse. You have different managers giving out different tasks and by the end of your shift you can't get anything done. There's also an area within the store that doesn't have a supervisor but it should have one. We're extremely understaffed and expected to do way more than what our pay is worth. Employees are constantly stressed out and quitting because of it. There's also bad training done on new employees and you have current employees, who don't fully know everything, training new employees. The employees feel extremely under appreciated and under paid.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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