Family Friendly, but chaotic - Anonymous employee Navy Exchange Employee Review

3.0
May 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company does put family first. If I've ever had a family situation to take care of they say not to worry about work, take care of your family. Also, a lot of really good people work here. It is a very diverse work place.

Cons

Dysfunction seems to be part of the culture. And because of the tough times for retail everyday is like a three ring circus, there is no sense of calm. Employees within departments are treated vastly different. Special favors seem to be given to certain people. Some departments let you work a compressed schedule or from home on occasion and others don't. Your annual review score of your performance isn't based on your performance. It's based on how much money they have to give you. So you may perform well but your score sucks because they don't have much money for your raise. We have some managers that are good people but they have no backbone when needed to stand up for their employees. Morale is terrible. Certain departments have absolutely no place to grow, once you are in your job you have no place to advance to.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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