Varies from day to day - Sales Associate Navy Exchange Employee Review

3.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, paid vacation and sick leave accumulates quickly. The atmosphere is pretty laid back- most days working at the NEX is fun. It can be fulfilling explaining to the retired sub vet how to use skype on his new iPad so he can keep in touch with his grandchildren in another part of the world. Training is hit or miss- I feel they overemphasize some things and others not enough, but I guess that happens everywhere.

Cons

The pay is low- minimum wage to start, and slow growth after that. Management tends to forget we exist until someone higher up is coming then it's a mad dash to perfect the store (which was fine to begin with). Promotion and recognition seems to be based more on who you're friends with than what you do on the clock. I work in a smaller store and it can be frustrating when we don't carry the same products the bigger stores do.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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