Cashier/Customer Service Associate - Sales Associate Navy Exchange Employee Review

2.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I have a lot of great co-workers, and shifts go by quickly with them. The store is very clean and updated. It's a safe working environment, and close to my house.

Cons

I was hired as seasonal with a less-than-concrete implication of being hired as part-time after the holiday season. I got stuck in a flex position. Now I average 16 hours a week at $8 an hour - not good. There is really no room to move up or get more pay. It's a balancing act of knowing who to trust. Some people (even supervisors and managers) try to find dirt on people - they're very nosy and way too interested in our personal lives. Leadership doesn't always have your back with difficult customers.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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