Clerk - Anonymous employee Navy Exchange Employee Review

General Manager reacts to criticism with retaliation toward employees and harasses staff she doesn't like to the point where they quit. This is a control and command management where it's more important that you are penalized for being three minutes late than that you are praised for working hard. Management screams at employees and vendors on the store floor in front of customers and other employees. Extreme favoritism is shown in hiring, particularly in supervisor and management positions. Those who are not promoted are not given the opportunity to see their scoring and to find out how they can improve. The result of all of this very poor management is a terribly toxic environment. A substantial portion of employees have left and those still there are desperately looking for other jobs.