Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (104) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 89 reviews)); "Great people and always busy." ((in 41 reviews)); "Good work environment and people" ((in 15 reviews)); "They have flexible schedules and hybrid positions." ((in 15 reviews)); "They have a good work/life balance" ((in 12 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 91 reviews)); "poor management and very hot" ((in 55 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "5) Favoritism again." ((in 14 reviews)); "Upper management is completely disconnected from the sales associates." ((in 11 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Groton , Newport , Lemoore Nas , Santa Rita , Patuxent River , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

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Navy Exchange

Navy Exchange reviews

Lies just to get more people - Customer Service Representative Navy Exchange Employee Review

2.0

May 26, 2023

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Serving military family’s and your coworkers, able to shop there

Cons

Management lies about working at home you would have to wait three months then afterwards you would have to have a 90 day review and they do it based on metrics which is screwed already. Basicly working at home is a privilege most of upper management ever helps out and every time you escalate a problem they message back and tell you to call them back honestly don’t waste your time there is a high turnover rate for a reason

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5.0

Apr 27, 2026

Internal auditor

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0

Jul 8, 2026

Cusomer service representative

Recommend

CEO approval

Business Outlook

Pros

Buying at the NEX (Tax free items, Scratch Cards. Clearance, Gas) & Base Access (Gym, Commissary, Amenities)

Cons

immediate supervisors were ignorant in how to manage multiple tasks and people despite working over a decade at establishment. Completely ruined working environment for sales associates if they did not like you.

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Jobs at Navy Exchange

CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE - PART TIME

SALES ASSOCIATE - CUSTOMER SERVICE DEPT. NAVAL BASE SAN DIEGO MAIN STORE - FLEX (0-19.5 HOURS)

Guest Service Representative II Part Time w/Benefits

HAIR STYLIST - SALON - RPT

DIVISIONAL MANAGER - SVCS/OPS ($20 - $50M) NORTH ISLAND COMPLEX

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Navy Exchange

Lies just to get more people - Customer Service Representative Navy Exchange Employee Review

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