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NeoXam reviews

No trust, no recognition - Engineer NeoXam Employee Review

1.0
Jan 30, 2022
Engineer
Recommend
CEO approval
Business Outlook

Pros

salaries are always on time

Cons

Average Company. They want to promote that they are a good place to work in but it's just for marketing purposes. Very egocentric company. Easy misplaced critisism, favouritism, vertical management, useless time tracking, no roadmap, no to disguised recognition, decision disorder. Product owners can't keep up with technical choices yet they want to review everything but they can't.. Complexity before delivery which often results in failure, postponing the project or cancelling it. Very poor to absent work promotion strategies. Feels like everybody is working to make his/her boss happy not to drive the company's success. The goal that comes first is getting new clients not even retaining the unsatisfied one or emloyees. Very hard for managers to admit mistakes.

Explore other reviews about NeoXam

5.0
Mar 25, 2021
Implementation specialist
Recommend
CEO approval
Business Outlook

Pros

Very flexible! The work is interesting and the management is eager to listen when things aren't working

Cons

Growing pains with the remote world, but nothing worth not coming on board for!

4
avatar
NeoXam Response
5y
Thank you for sharing your experience with us. We are happy to hear that you are enjoying your time working with us. If you'd like to share more, feel free to contact your local manager or HR professional and help us continue to improve as a business.
1.0
Apr 8, 2021
Sales representative
Recommend
CEO approval
Business Outlook

Pros

A lot of freedom to write and send emails to people who I thought would be interested in our offerings. We used internal systems to help us and a lot of times existing clients will be pitched new product lines and modules.

Cons

W have NO trust built with anyone new, especially hard to acquire new clients. Some POCs are just runarounds for the potential client teams, they're shopping around due to us not being a major player: we get squashed. The ones we do secure contracts with disrespect us by not taking us seriously. They ask for no help, and when asking it's expected to be free. Bad experience. To my best knowledge, the systems sitting at client sites are cheaply implemented and kept with low budgets so they can spend more money on fancy reporting. NeoXam should spend more money on RETAINING clients than scrambling to get new ones - but as sales we rely mostly on new sales as our bread and butter. So it's not looking good; most existing clients have what they need and do not budge for additional modules..

7
avatar
NeoXam Response
5y
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. We value the views of all of our employees, both past and present, and remain committed to the continued improvement of operations. We appreciate your input regarding the sales process and technology and are happy to say that we have had some great success with clients this past year; especially during the final quarter of 2020 and throughout all of 2021 so far. Thanks again and best wishes!
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