One big family - IT Technician Network Coverage Employee Review

I've been working here full-time for almost 2 years. Staff is friendly and professionals.

None. Really. There's no cons.

"Unlimited" PTO (RTO) WFH Days Decent/Competitive Compensation compared to other MSPs in the state

Lack of support from upper management for lower level Support Analysts.. Management always takes POCs side and do not mind writing you up for minor mistakes Work life balance is awful, expect to work most holidays and RTO on first come first serve basis Praise with no clear growth path expect to stay stagnant regardless of certifications/degrees/years of experience Constant Restructures