Fantastic Company - Support Analyst II Network Coverage Employee Review

5.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

- Company is very open when it comes to communication - You can reach out to anyone without the feeling of a hierarchy - Everyone is collaborative and shares information - Compensated for any additional time that is outside your normal schedule

Cons

- No cons so far

Explore other reviews about Network Coverage

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I've been working here full-time for almost 2 years. Staff is friendly and professionals.

Cons

None. Really. There's no cons.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

"Unlimited" PTO (RTO) WFH Days Decent/Competitive Compensation compared to other MSPs in the state

Cons

Lack of support from upper management for lower level Support Analysts.. Management always takes POCs side and do not mind writing you up for minor mistakes Work life balance is awful, expect to work most holidays and RTO on first come first serve basis Praise with no clear growth path expect to stay stagnant regardless of certifications/degrees/years of experience Constant Restructures

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