The Industry Leader! - Service Technician Nextech Employee Review

5.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Having read through all the reviews, negative ones included, I can honestly say that I have seen it all in my 12 years at CMS mechanical. No company is all sunshine and rainbows. CMS is no exception. There are ups and downs. These things are true: -The Owner, Bob Bull, truly cares. He has built the company from the ground up with a focus on the customer and the technicians. -The regional VPs and Ops managers work just as hard as the techs in the field at adhering to the company standards and always strive to make CMS a great place to work while remaining the industry leader -Every office employee has training. I've been there, seen it, done it. One thing is certain. every position has a handbook with clearly defined task lists, procedures, and expectations. There are no surprises. -The opportunity to advance is always present. -The best place to earn more money. -The company is structured for technicians that have more than 5 years experience in the field. You have to be self motivated and self sustaining. If you are lacking in certain areas and you are honest with management they WILL provide training. -Year round work. CMS goes above and beyond to get the technicians winter work. The work is there. The technician has to take advantage of the hours and take the initiative to provide the best service for the customers. -the most honest company when it comes to doing what's right for the customer BAR NONE! You will never feel pressure to do work that's not requiered or not beneficial to the customer. -Management is always open to criticism with one caveat. Provide solutions or suggestions for whichever complaint.

Cons

Every year they have a planning meeting in Florida where the management from around the country gather to look back at the year and plot the path for the next year. Every year the complaints are looked at and changes are made to address those complaints. The company is not perfect yest strives to get better every year. There is a high turnover rate for technicians. Without exception every tech that has quit in my area has asked for their job back within a year. The main statement has always been that they didn't know how good they had it here. You have to be self motivated. You have to be able to identify what's needed to get the job done. You have to be able to own your work.

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Nextech Response
5y
We are thrilled to hear you enjoy your position and have had a great experience with CMS Nextech over the past 10+ years! It is employees like you who continue to make CMS Nextech the industry leader. We are very thankful for your dedication to service and will be looking into increasing the tool allowance or bonus structure.

Explore other reviews about Nextech

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company strongly promotes from within and fosters a great team environment. Many techs who’ve left have come back within a year, drawn by the Nextech culture and way of life.

Cons

Benefits may not be the most competitive—tool allowance and bonuses could be stronger—but they’re still appreciated and show the company makes an effort to take care of its people.

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Nextech Response
1w
Thank you for taking the time to share your experience and for your thoughtful feedback. We are grateful to hear that you have enjoyed your time at Nextech and appreciate your recognition of our commitment to promoting from within, fostering a supportive team environment, and creating a culture that encourages people to build long term careers with us. It is especially meaningful to hear that our culture inspires former team members to return. We also appreciate your honest feedback regarding our benefits, tool allowance, and bonus opportunities. Input like yours helps us continue evaluating how we can better support our team while recognizing the hard work and dedication of our employees. Thank you again for being a valued member of the Nextech team. We appreciate your contributions and look forward to your continued success with us.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and hours where good

Cons

Didn’t like the work environment didn’t feel like a team at all

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