Training is pathetic & based off the branch I worked At , I don’t understand how this company does so well - Dispatcher Nextech Employee Review

2.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Relaxed environment Good people who care

Cons

1. The computer program they use for everything is garbage, I’ve used so many programs and this has been the worst I’ve ever seen or used. As if things don’t get hectic enough- you now have a computer fighting you every step of the way because it’s so out of date and used across the nation. It’s slow, glitchy, and probably crashes 20-40 times A WEEK. 2.Unorganized 3. Training is nonexistent and because of that almost nothing ever goes smoothly. Be prepared for constant meetings on how you can improve on things you were never taught.

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Nextech Response
3y
Hello, we are disappointed to see your review of CMS Nextech has not lived up to the standards that we strive for. We have looked into your review with our management team and would like to address some concerns. We are happy to inform you that our IT team has been diligently working to continue to update our programs and technology. Our training department has also been creating new training programs and sessions with our new Learning Management System platform. You can expect to see new training via online and hands-on training rolling out soon. We hope your career experience at CMS Nextech is more enjoyable with these improvements. If there is anything else we can help do to make your career at CMS Nextech more enjoyable, please email us at hrteam@cmsnextech.com

Explore other reviews about Nextech

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company strongly promotes from within and fosters a great team environment. Many techs who’ve left have come back within a year, drawn by the Nextech culture and way of life.

Cons

Benefits may not be the most competitive—tool allowance and bonuses could be stronger—but they’re still appreciated and show the company makes an effort to take care of its people.

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Nextech Response
2w
Thank you for taking the time to share your experience and for your thoughtful feedback. We are grateful to hear that you have enjoyed your time at Nextech and appreciate your recognition of our commitment to promoting from within, fostering a supportive team environment, and creating a culture that encourages people to build long term careers with us. It is especially meaningful to hear that our culture inspires former team members to return. We also appreciate your honest feedback regarding our benefits, tool allowance, and bonus opportunities. Input like yours helps us continue evaluating how we can better support our team while recognizing the hard work and dedication of our employees. Thank you again for being a valued member of the Nextech team. We appreciate your contributions and look forward to your continued success with us.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and hours where good

Cons

Didn’t like the work environment didn’t feel like a team at all

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