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      NiCE

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      For freshers support role is not a good option at NICE - Technical Support Engineer NiCE Employee Review

      4.0
      Sep 23, 2018
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am a fresher who joined NICE as a Support engineer and this is my honest review 1)The company is very good for R&D position (freshers) but not for the support 2) Training provided to freshers is very good and the trainers are very experienced 3)Great Allowances and free cab facilities for people coming in shifts 4)Software that this company makes are considered best in market

      Cons

      1) For freshers in Support there no learning opportunities 2) No use of technical skills 3) Anyone who can speak English can do the job of Support. No need for Engineering degree 3) Job description mentioned during placements is completely different from the actual job 4) Working in shifts is very stressful 5)The company is great but job profile is not 6) Have to come even on national holidays

      Explore other reviews about NiCE

      5.0
      Jun 30, 2026
      Sdr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

      Cons

      - None that i can think of

      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

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      NiCE Response
      6d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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