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      NiCE

      Engaged Employer

      NiCE reviews

      Poor conditions, no balance - Anonymous employee NiCE Employee Review

      2.0
      Jan 24, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting challenges Lots of vacation time, personal days, and paid holidays Acceptable benefits Decent to good pay

      Cons

      Totally paralyzed support and delivery processes Poor/weak middle and line management makes rash decisions and does little to support their employees Product development focused on new shiny features -- rarely on resolving stability issues Expected to lie to customers to cover for lack of support from R&D when there are big issues Has lost focus on product and delivery quality Lots of layoffs, especially among technical roles Great time off package -- but you'll never get to use it and they won't cash it out even if you're forced to not the take it No culture of follow through

      Explore other reviews about NiCE

      5.0
      Jun 29, 2026
      Director of customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have wonderful leadership at NiCE that listen, strong talent and an amazing collaborative work environment. The best company I have worked for in my career.

      Cons

      Work life balance takes effort and prioritization

      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      2d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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