There is always a reason for the High Attrition Rate - Sales NiCE Employee Review

2.0
Apr 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Overall great strategy in having an end to end portfolio of solutions.

Cons

-Not a Sales led company but an Ops based company -Beware on how they change how they decide to pay you regardless of the comp plan-its a moving target. -Very Military and fear based management style -High Turnover Rate in Sales and Delivery Teams -Have not integrated to the cloud with all of their solution portfolio -No clue on how to run and deliver on a Cloud based platform -There is a reason why most of their clients are not happy -As a salesperson you sell something and then pay for it for the implementation timeline -Management does not care about delivery to customers

Explore other reviews about NiCE

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

We have wonderful leadership at NiCE that listen, strong talent and an amazing collaborative work environment. The best company I have worked for in my career.

Cons

Work life balance takes effort and prioritization

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
2d
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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