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      NiCE

      Engaged Employer

      NiCE reviews

      Don't expect competitive compensation, regular increases, or promotions - Lead Project Manager NiCE Employee Review

      2.0
      Oct 24, 2023
      Lead project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lead CCaaS solution per industry reviews. Supportive peers.

      Cons

      NICE ltd, which owns CXone and several other brands, is far below average for US compensation. NICE ltd and CXone executives highlight how competitors have "franken stacks" of disjointed solutions, yet fail to recognize the internal challenges of disparate and disjointed solutions. Annual merit increases are rare. If they do happen, the percentage is less than annual cost of living increases. Promotions are non-existent. If you want to move up, you will need to apply internally... along with 100+ other associates anxious for the position.

      avatar
      NiCE Response
      2y
      We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you great success in whichever career direction you choose!

      Explore other reviews about NiCE

      5.0
      Jun 29, 2026
      Director of customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have wonderful leadership at NiCE that listen, strong talent and an amazing collaborative work environment. The best company I have worked for in my career.

      Cons

      Work life balance takes effort and prioritization

      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      3d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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