Supportive colleagues but pay and growth issues persist - Customer Service Representative (CSR) II Niagara Bottling Employee Review

Great culture and easy to work with people

Compensation is slightly below market

There are pros but it varies by team

They are very heavy on politics. Even if you do a good job and have solid projects under your belt, if upper leadership decides they want to get rid of you, they will — simply because upper management’s ego is too big to admit they made a mistake. You’re also expected to work crazy hours with an overwhelming workload and poor work‑life balance. This company has changed a lot since the HQ was in Ontario. You’re just a number now, and they’ll get rid of you at any moment. There have been MULTIPLE times where they randomly fired a percentage of HQ employees for no reason.