- felt like a sweatshop , I do not believe cold calling people multiple times a day works. It makes the customer uncomfortable and is very mundane.
-if you do not make 100 calls a day you are chastised day in and out even when you have successes , the calls are more important to higher-ups - a reason I left because it got to the point I dreaded coming into work daily
- you are treated like robots
-commission plans were changed mid year after coming in expecting to make a total on your margin, they changed it to a tier pay which is basically screwing employees out of their hard work
- PTO - your pto days are not raised after you work a year which in my opinion is not right- the one thing people work towards is more pay and more PTO at any job
-management tends to be unprofessional about addressing issues
- huge turnover
-the focus is to make calls in this position - not about the relationship - which is the most important part to maintain business. If you have a customer that wants to talk to you 30 mins a day, 5 times a day, only one of those calls is accounted for when they look at "call logs"
-you feel you cannot even take a lunch break most days without your team leader texting/ calling for help on your account. That is what they are there for , for you to be able to take a break for 1 whole hour.
